This service includes:
• Replacement front casework (new specification with highly visible orange buttons)
• Replacement back casework (if required)
• Replacement inner screen cover
• Replacement battery caddy (if required)
• Replacement outer screen cover
• Software upgrade
• Platform upgrade
• Antenna check (replacement if required)
• Full performance testing
We recommend sending your Satmap GPS device to us using a mailing service which can be tracked or requires a signature as proof of delivery. For return instructions please visit the general service information page. The turnaround time for services and repairs varies, please confirm the current timescale with our technical support team. If you pre-pay for a General Service online the turnaround time for the General Service is likely to be reduced.
Please note: if you are returning a product because you think it is faulty you we strongly recommend contacting our technical department first via email ([email protected]) with details of the issue to allow us to assess your repair requirement, and provide remote assistance if applicable.